Frequently Asked
Questions

About Neostox

What is Neostox? Neostox is an educational paper trading platform that allows you to practise trading stocks, futures and options using virtual money. It provides a market-based trading environment along with charts, screeners, options tools, reports and strategy-testing features. Is Neostox a stockbroker? No. Neostox is a virtual trading and educational platform. It does not execute trades on a stock exchange, hold your securities or manage real funds. Can I place real-money trades through Neostox? No. All orders placed on Neostox are virtual. To trade with real money, you must use an account with a registered stockbroker. Do I need a demat or brokerage account to use Neostox? No. You can register and practise on Neostox without connecting a demat or brokerage account. Is Neostox suitable for beginners? Yes. Beginners can use Neostox to understand order placement, position sizing, stop-losses, targets, margin requirements and trading reports without risking real money. Can experienced traders use Neostox? Yes. Experienced traders can use Neostox to test strategies, practise options setups, create baskets, study market screeners and analyse their trading performance before using real capital. Is Neostox meant for educational purposes? Yes. Neostox is designed for trading education, practice and strategy testing. It does not provide any assurance or guarantee of profits.

Virtual Money and Results

Is the money used on Neostox completely virtual? Yes. The capital, trades, profits and losses shown in your Neostox account are entirely virtual and have no monetary value. Can I withdraw profits earned through virtual trading? No. Virtual profits cannot be withdrawn, transferred or converted into real money. Does profitable paper trading guarantee success in real trading? No. Paper trading can help you develop skills and test strategies, but real trading may produce different results because of liquidity, slippage, execution speed, market impact and the emotional pressure of using actual money. Can I add more virtual money to my account? Yes. You can top up your virtual capital up to the limit permitted by the platform whenever you need additional funds for practice.

Market Data and Order Execution

Is Neostox market data live or delayed? Neostox uses market-derived tick-by-tick data with the delay disclosed on the platform. At present, the website states that the price feed is delayed by 30 days. How are virtual market orders executed? Virtual market orders are executed using the available bid or offer values in the market data being displayed by the platform. No order is sent to an exchange. Will my Neostox result always match a real broker's execution? Not necessarily. Neostox simulates order execution for educational purposes. Actual execution through a broker can differ because of slippage, liquidity, latency, order-book changes and other market conditions. Are brokerage charges and taxes included in the reports? Yes. Neostox includes applicable simulated brokerage charges, fees and taxes while calculating your virtual trading performance. Are intraday positions automatically squared off? Yes. Positions placed as intraday orders are automatically squared off according to the platform's applicable square-off rules.

Charts and Strategy Practice

Does Neostox provide advanced trading charts? Yes. Neostox includes a feature-rich charting system with multiple timeframes, drawing tools, technical indicators and chart-analysis features. Can I place trades directly from a chart? Yes. You can search for an instrument, open its chart and initiate a virtual buy or sell order from the trading interface. Does Neostox offer Bar Replay? Yes. Bar Replay allows you to move through historical candles step by step without seeing future price action. It can be used to practise entries, exits, stop-loss placement and trading decisions in a controlled environment. What is the difference between paper trading and Bar Replay? Paper trading lets you practise in the market environment currently being presented by the platform. Bar Replay lets you return to a historical period and reveal candles progressively so that you can practise without knowing what happened next. Can I use technical indicators and chart patterns? Yes. Neostox provides technical indicators, drawing tools and pattern-analysis features to help you study price action and test trading setups. Can I set a target and stop-loss while placing an order? Yes. Targets and stop-losses can be entered as a fixed price or percentage, depending on the order and feature being used. Can I decide how much virtual capital to invest in a trade? Yes. You can enter a fixed investment amount or allocate a percentage of your available virtual capital. Neostox can calculate the corresponding quantity for you. Can Neostox calculate the order quantity automatically? Yes. You can use automatic quantity calculation or enter a fixed quantity, depending on your trading preference. Can an options trade be triggered by movement in its underlying index? Yes. Neostox supports trigger-based orders in which an order can be activated when the selected instrument or its underlying index reaches a specified level.

Screeners and Market-Analysis Tools

What is NeoScreener? NeoScreener is a market-scanning tool that analyses tradable instruments across equities, futures and options. It helps users identify gainers, losers, volume activity, bid-ask information, spreads and demand-supply conditions. What is the Stocks Screener? The Stocks Screener provides a quick view of active stocks, including gainers and losers, last traded price, volume, bid and ask prices, spread and buy-sell activity. What is the Industry and Sector Screener? The Industry and Sector Screener groups stocks by industry or sector so that you can compare their performance and identify where strength or weakness is developing in the market. What is the Index Screener? The Index Screener shows the performance of different market indices and allows you to drill down into the constituent stocks contributing to each index's movement. Can I place a virtual trade directly from a screener? Yes. Where the trading action is available, you can analyse an instrument and initiate a virtual order directly from the screener or analysis screen.

Options-Trading Tools

What is the Advanced Options Chain? The Advanced Options Chain displays option-market information such as volume, open interest, bid price, ask price, last traded price, implied volatility and put-call ratio in an easy-to-analyse format. How is the Options Analyzer different from the Options Chain? The Options Chain provides strike-wise information for calls and puts of a selected underlying and expiry. The Options Analyzer helps identify and compare active or high-volatility options across the market. What are pre-built options strategies? Pre-built options strategies are ready-made multi-leg options setups. You can select a market outlook, review the suggested strategy, understand its legs and margin requirement, customize it and execute it using virtual money. Can I modify a pre-built strategy? Yes. You can adjust eligible parameters, save the modified setup and use it again for future virtual trading practice. What is the AI-Powered Options Assistant? The AI-Powered Options Assistant helps simplify option selection and virtual order execution. You select parameters such as the index, expiry, investment amount, quantity method, target, stop-loss and preferred option type, and the tool assists in selecting and executing the virtual trade. Does the AI Options Assistant guarantee a profitable trade? No. It is an analytical and educational tool. Its output should be evaluated independently and does not guarantee profits or prevent losses.

Baskets and Hedge Trading

Can I practise multi-leg options strategies? Yes. You can create basket orders containing multiple instruments and virtually execute the legs as a combined strategy. Can I set separate targets and stop-losses for basket legs? Yes. Eligible baskets allow you to configure trade-management conditions for individual legs or for the basket strategy. What is Isolation Mode in basket trading? Isolation Mode allows you to test a basket independently without combining its margin and performance calculations with your other open positions. This is useful when testing multiple strategies separately. Does Neostox calculate hedge margins? Yes. Neostox calculates simulated hedge margins and displays how opening or closing one position may affect the margin requirement of related positions.

Reports and Performance Analysis

How can I analyse my trading performance? You can use the dashboard, account summary, day-wise performance summary and detailed trade history to review your profits, losses, margins, charges and trading activity. Can I download my trading reports? Yes. Detailed trading reports can be downloaded in Excel format for further analysis. How much historical trading information is available? The platform provides current-day information, a recent account summary and a longer day-wise trading history according to the reporting limits available in your account.

Account, Trial and Subscription

Is Neostox free to use? New users receive a full-featured free trial for the period displayed on the website. After the trial ends, continued access requires an active subscription plan. What happens when my free trial ends? You can select one of the available subscription plans to continue using the platform. Access to paid features may stop if no active subscription is available. Are Neostox subscriptions automatically renewed? Yes. Neostox subscriptions are recurring and continue to renew until they are cancelled through the billing section of your account. How can I cancel my subscription? Open the billing section in your Neostox profile and cancel the active subscription. Sending an email or raising a support request does not by itself cancel recurring billing. Will my access stop immediately after cancellation? No. When you cancel before the end of a paid subscription period, your access normally continues until the current paid period expires. The subscription will not renew for the next period. Can I get a refund after purchasing a subscription? Neostox does not offer refunds for initial subscription payments or recurring renewal payments. Review the selected plan carefully before completing payment. What happens if I upgrade before my existing plan expires? The eligible value of your existing plan is adjusted while upgrading to the new plan, according to the applicable billing rules. Can I use Neostox on a mobile phone? Yes. Neostox is available through its mobile application as well as its web-based platform. How do I register or sign in? You can register using your mobile number or the available Google sign-in option. Existing users can sign in using their registered credentials.

Contests, Referrals and Support

Can a college or educational institution conduct a trading contest on Neostox? Yes. Colleges and educational institutions can approach Neostox to conduct virtual trading contests for students. The Neostox team can provide information about the available contest arrangements. How does the Refer & Earn programme work? After joining the referral programme, you receive a unique referral link. When a person registers through your link and purchases an eligible subscription, you can earn a referral commission under the applicable programme rules. Is referral income recurring? The Neostox referral programme is designed to provide recurring commission when eligible referred users continue purchasing or renewing their subscriptions, subject to the current referral terms. Is there a limit on the number of people I can refer? The public referral programme states that there is no fixed limit on the number of eligible people you may refer. How can I contact Neostox support? You can contact Neostox through the support email address, telephone number or other support channels displayed on the Contact Us page and inside the platform.